Terms of Service

These Terms of Service govern your access to and use of the website, dashboard, and related services operated by EWOL (PVT) LTD (Business Registration No: PV 00234567), a company registered in Gampaha, Sri Lanka, under the brand name EWOL EDU ("Platform", "we", "us", "our"). "You" or "User" refers to any individual who registers for, accesses, or uses the Platform, including students, parents/guardians viewing shared results, teachers, and question contributors.

By registering an account, clicking "I Agree", or otherwise accessing or using any part of the Platform, you agree to be legally bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must not use the Platform.

1. You may register using a valid email address and password, or via Sign in with Google. One account is permitted per individual person.
2. You must provide accurate, current, and complete information during registration and keep your profile information (name, email, phone, bank details) up to date.
3. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
4. You must notify us immediately at info@ewoledu.lk if you suspect any unauthorized access to or use of your account or wallet.
5. Creating multiple accounts to abuse the Referral Program, free paper limits, or bonus credits is strictly prohibited and may result in forfeiture of associated wallet balances and permanent suspension.

EWOL EDU provides an AI-powered learning platform for Sri Lankan students, including but not limited to:

EWOL EDU operates on a prepaid Wallet model. You may add funds ("Top Up") to your Wallet using PayHere (cards, Lanka QR, and local bank payments in LKR) or PayPal (in USD). Wallet balances are displayed in both LKR and USD for your convenience, using an internal exchange rate that may be updated periodically without prior notice.

1. All prices for papers, AI Hints, and Concept Booster questions are displayed prior to purchase and are deducted directly from your Wallet balance upon confirmation.
2. You are responsible for ensuring you have sufficient Wallet balance before starting a paid paper or unlimited practice session; the Platform will notify you if your balance is insufficient to proceed.
3. Prices, subscription-style access periods, and enrollment durations for individual papers are set at the discretion of EWOL EDU or the contributing teacher and may vary between papers.
4. Coupon codes, when issued, credit a fixed bonus amount to your Wallet upon successful redemption and cannot be exchanged for cash.
5. Payment confirmations from PayHere and PayPal are cryptographically verified server-side before your Wallet is credited; unverified or failed transactions will not be credited.

Refunds or Wallet credit reversals may be considered, at our sole discretion, in the following limited circumstances:

To request a refund, contact info@ewoledu.lk with your account email, transaction date, and reason for the request. We aim to respond within 5 business days.

Students who earn Wallet credit via the Referral Program or the Learn-to-Earn program may request a withdrawal of eligible earnings to a linked Sri Lankan bank account, subject to the following terms:

1. Questions and model answers submitted through Learn-to-Earn are reviewed by our academic team within approximately 72 hours and may be approved (earning LKR 50.00 credited to your Wallet), rejected (with an admin note explaining the decision), or left pending.
2. By submitting a question, you grant EWOL EDU a worldwide, royalty-free, perpetual license to use, edit, format, translate, and publish the submitted content on the Platform, with attribution handled at our editorial discretion.
3. You represent that any question you submit is your own original work or that you have the right to submit it, and that it does not infringe any third party's intellectual property rights.
4. Referral bonuses (LKR 250 to both the referrer and the referred user, or as otherwise displayed) are credited only after the referred user's first successful Wallet deposit, and are subject to anti-fraud review.
5. EWOL EDU reserves the right to reverse improperly earned bonuses obtained through fraudulent referrals, duplicate accounts, or manipulated submissions.

You agree that you will not, and will not attempt to:

Violation of these rules may result in warning, temporary suspension, permanent account termination, and/or forfeiture of Wallet balance, at our sole discretion, without refund.

Practice papers, AI Hints, and Concept Booster questions on EWOL EDU are provided exclusively for personal, non-commercial study and self-assessment purposes. You agree not to use results, answers, or shared links from the Platform to misrepresent your own academic performance in a formal school, exam board, or institutional setting, and not to use the Platform to facilitate cheating on official examinations.

Results shared with parents/guardians via the "Share Results" feature reflect your performance on EWOL EDU practice papers only, and do not constitute an official academic record or certification from any school, exam board, or government authority.

AI Hints, step-by-step explanations, and machine-translated content (Sinhala/Tamil via Google Translate) are provided to support your learning but may occasionally contain errors, omissions, or inaccuracies. EWOL EDU does not guarantee that AI-generated content is complete, error-free, or perfectly aligned with your school syllabus or exam board's official marking scheme.

Unless otherwise stated, all content on EWOL EDU — including the EWOL EDU name, logo, website design, source code, question banks, explanations, and AI-generated hints — is the property of EWOL (PVT) LTD or its licensed teacher-contributors, and is protected by applicable intellectual property laws of Sri Lanka and internationally.

Purchasing or unlocking access to a paper grants you a limited, non-exclusive, non-transferable license to view and use that content for your personal study during the applicable enrollment period. It does not grant you ownership of the content, nor the right to copy, redistribute, publicly display, or create derivative works from it.

1. Teachers applying to publish content on EWOL EDU must submit accurate qualification, bio, and subject information, and may be subject to a verification review before their profile is marked Verified.
2. By publishing a paper on EWOL EDU, a teacher grants EWOL EDU a non-exclusive license to host, display, and sell access to that paper on the Platform, and agrees that revenue share terms (if applicable) are governed by a separate agreement communicated directly to the teacher.
3. Teachers are responsible for the accuracy and originality of the content they publish and must not upload copyrighted third-party material without appropriate rights or permission.
4. EWOL EDU reserves the right to unpublish or remove any teacher content that violates these Terms, contains errors, or receives repeated user complaints.

We may suspend or terminate your account, with or without prior notice, if we reasonably believe you have violated these Terms, engaged in fraudulent Wallet or referral activity, misused AI Hints or shared results, or otherwise misused the Platform. You may also request deletion of your own account at any time by contacting support.

The Platform, including all papers, hints, and features, is provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not guarantee uninterrupted, error-free, or secure access to the Platform at all times, and do not guarantee any particular academic outcome, exam result, or grade from using the Platform.

To the maximum extent permitted by applicable Sri Lankan law, EWOL (PVT) LTD, its directors, employees, teachers, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or academic opportunity, arising out of or related to your use of, or inability to use, the Platform — even if we have been advised of the possibility of such damages.

In any event, our total aggregate liability to you for any claim arising from these Terms or your use of the Platform shall not exceed the total amount you paid to EWOL EDU in the twelve (12) months immediately preceding the event giving rise to the claim.

You agree to indemnify and hold harmless EWOL (PVT) LTD, its directors, employees, and affiliated teachers from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with your violation of these Terms, your misuse of the Platform, or your infringement of any third party's rights.

These Terms are governed by and construed in accordance with the laws of the Democratic Socialist Republic of Sri Lanka, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms or your use of the Platform shall first be attempted to be resolved amicably through good-faith negotiation with our support team, and failing that, shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.

We may revise these Terms from time to time to reflect changes in our services, pricing, legal requirements, or business practices. When we make material changes, we will update the "Last Updated" date above and, where appropriate, notify you via email or an in-app announcement. Continued use of the Platform after changes take effect constitutes your acceptance of the revised Terms.